Customer Service

If you order before lunch time 12.00, we will send your order the same day (work day). Our delivery time is normally between 1-3 work days, depending on where in Sweden you live.

Call or email us with your inquiry. If you need to change size/color/product, we can cancel the order if it hasn't left the warehouse. If the order has left the warehouse, place a new order and return the wrong order. 

Yes we offer free shipping on all orders within Sweden. 

We offer free returns, use the freight label added to the package to send it back to us. Visit Returns & Exchange for updated information. 

We can change the address if the order hasn't left the warehouse already. If we need to change it later, PostNord will charge a fee of 225 sek. Therefore, always double check your details.

When your order has been delivered, you will receive a text message where you can pick it up. You can track your order through the link you recieve in you shipping confirmation email. 

Repamera x Houdini

We are happy to be able to offer you a fast and effective service for repairs in collaboration with Repamera. To access the service, please order a mailing bag to your home adress. Pack the garment and ship it to us from your local mail delivery office and it will be back in 10 days.

Go to our repair service

If you need help with claims. Send an email to caresweden@houdinisportswear.com or visit one of our Houdini stores and we will help you fixing your garment. 

Call or email us with your inquiry. We can cancel the order if it hasn't left the warehouse already.  If the order has left the warehouse, place a new order and return the wrong order. Get in contact with our customer service.