We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 365 days return policy. The only condition is that the items need to be in the same condition as you received them, meaning tested not worn and with labels + tags still attached. When buying underwear, please only try them on outside of your own underwear for hygienic reasons.
You, the customer, pay for the freight of the return and is responsible together with the shipment company for the gods until they reach us. If an item is faulty or wrong, we will of course cover the fee of the return freight.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. Return the parcel at any service point as an ordinary letter/package. We recommend that you choose traceable package for safety.
Send your returns to:
Big Sky Fulfillment c/o Houdini Sportswear
9263 Bonner Mill Road
Bonner, MT 59823
We will credit the return amount on your card or Paypal account within 14 days of receiving your return. Shipping costs will not be returned unless your order is granted a claim.