Returns & Exchange
Open purchase
We at Houdini obviously want you to be satisfied with your item. That's why we always give you open purchase for one month. The only condition is that the item is returned in its original condition, i.e. that it is only tested and not used. When trying on underwear, please do this over your own underwear for hygiene reasons. Save the receipt and always attach the original packaging and any tags. In the case of dirty returns, we make a deduction from the refund.
Return shipping
Purchases made via our webshop, you send back to our main warehouse. If you want to return an item, please reuse the original bag and reseal the package with the second adhesive strip. Use the enclosed return label (applies to the EU) and hand it in at any agent of your choice. You can track your package through the tracking number you receive from the agent when you hand in your shipment.
Return address:
Houdini Sportswear
c/o Posti Logistics AB
Invennarvägen 4
195 61 CITY OF ARLAND
SWEDEN
Refund on return
Once we have received the package back, the product goes through our return check and once approved, you are refunded via the same payment method you used when placing your order.
Changed
If you want to exchange an item, the easiest and fastest way is to place a new order on the website, for the item you want to exchange. Then you return your first order to us according to our terms of purchase.