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Returns & Exchange

365 days return policy

We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.

Free store returns or return freight to local hub

You are welcome to make a visit to our Houdini Hub Oslo to drop-off your return without any additonal cost. If you wish to send your return you can use the original package to re-pack your return item and seal it with the second glue stripe. You, the customer, pay for the freight of the return and is responsible together with the shipment company for the goods until they reach us.  Return the parcel at any service point as an ordinary letter/package. We recommend that you choose traceable package for safety.

Send your returns to:
Houdini Hub Oslo
Hegdehaugsveien 34
0352 Oslo

Exchanges

If you wish to exchange your product; please place a new order on the product you want and make a return of the original product as described above.

Houdini Sportswear. All rights reserved.