We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You, the customer, pay for the freight of the return and is responsible together with the shipment company for the goods until they reach us. Return the parcel at any service point as an ordinary letter/package. We recommend that you choose traceable package for safety.
Send your returns to:
Houdini Sportswear c/o
Veddesta Distribution AB
Uppfinnarvägen 4
195 61 Arlandstad
Sweden
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. Contact us at customercare@houdinisportswear.com and state which item(s) your're returning to get a prepaid shipping label, a fee of $20 will be deducted from your refund when we have handled you return. Return the parcel at any service point as an ordinary package. We recommend that you get a receipt to follow your package back to us.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 365 days return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
You are welcome to return any item bought from us online in one of our physical stores in Stockholm, Åre or Göteborg.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You can return the package at your nearest Postnord service point with the attached return slip. A fee of 59 SEK will be deducted from the refunded amount once we have handled your return. You can track your order using the tracking id given by the service point. To read more about returns see our return policy in terms & conditions here.
If you want to exchange an item, the easiest and quickest way is to complete a new order in the shop for the product you wish to have instead. Return the original item to us according to above instructions.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 365 days return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
You are welcome to return any item bought from us online in one of our physical stores in Stockholm, Åre or Göteborg.
We offer you free returns and if you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You can return the package at your nearest Postnord service point with the attached return slip. You can track your order using the tracking id given by the service point. To read more about returns see our return policy in terms & conditions here.
If you want to exchange an item, the easiest and quickest way is to complete a new order in the shop for the product you wish to have instead. Return the original item to us according to above instructions.
Part of our mission is to help you enjoy the outdoors and that includes having access to good gear - designed to explore nature without harming it. Since many of you are not able to come to see us in store, we want to make sure you can still easily access our products online. This is why we offer you free returns on your order. A prepaid return label is added in your package.
Please note that the free returns policy only applies to orders made within the EU. Contact us at customercare@houdinisportswear.com do get a prepaid shipping label, a fee of €20 will be deducted from your refund when we have handled you return.
The rate at which we buy and return items encourages unnecessary consumption and the transport involved, causes a lot of CO2 emissions. Therefore we kindly ask you to please continue to place your order consciously as we adjust our usual No Free Returns Policy to help make it easier for you to get access to the right gear.
Not sure what size, style or color suits you and your adventure best? We're here to help you make the right decision, the first time. Don't hesitate to reach out on social media, email or phone - we always love hearing from you.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
Wir haben es uns zum Ziel gesetzt, dass du die Natur genießen kannst. Dazu gehört auch der Zugang zu guter Ausrüstung, die speziell entwickelt wurde, um die Natur zu erkunden, ohne ihr zu schaden. Da viele von euch nicht in der Lage sind, unser Geschäft aufzusuchen, möchten wir sicherstellen, dass du online weiterhin problemlos auf unsere Produkte zugreifen kannst. Aus diesem Grund passen wir unsere Rückgaberichtlinien vorübergehend an, um dir bei deiner Bestellung eine kostenlose Rücksendung anzubieten.
Die Häufigkeit, mit der gekaufte Artikel zurückgegeben werden, fördert den unnötigen Konsum und der damit verbundene Transport verursacht hohe CO2-Emissionen. Daher möchten wir dich bitten, deine Bestellungen weiterhin bewusst aufzugeben. Wir passen unsere übliche Richtlinie „Keine kostenlose Rückgabe“ nur entsprechend an, um dir den Zugang zur richtigen Ausrüstung zu erleichtern.
Du bist dir nicht sicher, welche Größe, welcher Stil oder welche Farbe am besten zu dir und deinem Abenteuer passt? Wir helfen dir gern weiter, damit du gleich beim ersten Mal die richtige Entscheidung triffst. Zögere nicht, uns über soziale Medien, per E-Mail oder telefonisch zu kontaktieren – wir freuen uns immer, von dir zu hören.
Wir akzeptieren immer Rücksendungen, die innerhalb von 365 Tagen nach Erhalt der Ware erfolgen. Wir möchten sicherstellen, dass du mit deinem Kauf zufrieden bist und dass er dich noch lange Zeit begleiten wird. Deshalb haben wir beschlossen, das Rückgaberecht auf 1 Jahr zu verlängern. Diese verlängerte Richtlinie gilt für unser gesamtes Sortiment, mit einer Ausnahme: Da Unterwäsche ein Hygieneprodukt ist, muss sich das Produkt unbenutzt und noch in der versiegelten Verpackung befinden.
Wenn du dein Produkt umtauschen möchtest; bitte gib eine neue Bestellung für das gewünschte Produkt auf und gib das Originalprodukt zurück.
Part of our mission is to help you enjoy the outdoors and that includes having access to good gear - designed to explore nature without harming it. Since many of you are not able to come to see us in store, we want to make sure you can still easily access our products online. This is why we offer you free returns on your order and a prepaid return label in your package.
The rate at which we buy and return items encourages unnecessary consumption and the transport involved, causes a lot of CO2 emissions. Therefore we kindly ask you to please continue to place your order consciously as we adjust our usual No Free Returns Policy to help make it easier for you to get access to the right gear.
Not sure what size, style or color suits you and your adventure best? We're here to help you make the right decision, the first time. Don't hesitate to reach out on social media, email or phone - we always love hearing from you.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment. Read more about our policy and how to return an item in our Terms & Conditions here.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product as described above.
Houdini Sportswear. Alle Rechte vorbehalten.