We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You, the customer, pay for the freight of the return and is responsible together with the shipment company for the goods until they reach us. Return the parcel at any service point as an ordinary letter/package. We recommend that you choose traceable package for safety.
Send your returns to:
Houdini Sportswear c/o
Veddesta Distribution AB
Uppfinnarvägen 4
195 61 Arlandstad
Sweden
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. Contact us at customercare@houdinisportswear.com and state which item(s) your're returning to get a prepaid shipping label, a fee of $20 will be deducted from your refund when we have handled you return. Return the parcel at any service point as an ordinary package. We recommend that you get a receipt to follow your package back to us.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 365 days return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
You are welcome to return any item bought from us online in one of our physical stores in Stockholm, Åre or Göteborg.
If you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You can return the package at your nearest Postnord service point with the attached return slip. A fee of 59 SEK will be deducted from the refunded amount once we have handled your return. You can track your order using the tracking id given by the service point. To read more about returns see our return policy in terms & conditions here.
If you want to exchange an item, the easiest and quickest way is to complete a new order in the shop for the product you wish to have instead. Return the original item to us according to above instructions.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 365 days return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
You are welcome to return any item bought from us online in one of our physical stores in Stockholm, Åre or Göteborg.
We offer you free returns and if you wish to make a return you can use the original package to re-pack your return item and seal it with the second glue stripe. You can return the package at your nearest Postnord service point with the attached return slip. You can track your order using the tracking id given by the service point. To read more about returns see our return policy in terms & conditions here.
If you want to exchange an item, the easiest and quickest way is to complete a new order in the shop for the product you wish to have instead. Return the original item to us according to above instructions.
Part of our mission is to help you enjoy the outdoors and that includes having access to good gear - designed to explore nature without harming it. Since many of you are not able to come to see us in store, we want to make sure you can still easily access our products online. This is why we offer you free returns on your order. A prepaid return label is added in your package.
Please note that the free returns policy only applies to orders made within the EU. Contact us at customercare@houdinisportswear.com do get a prepaid shipping label, a fee of €20 will be deducted from your refund when we have handled you return.
The rate at which we buy and return items encourages unnecessary consumption and the transport involved, causes a lot of CO2 emissions. Therefore we kindly ask you to please continue to place your order consciously as we adjust our usual No Free Returns Policy to help make it easier for you to get access to the right gear.
Not sure what size, style or color suits you and your adventure best? We're here to help you make the right decision, the first time. Don't hesitate to reach out on social media, email or phone - we always love hearing from you.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
Part of our mission is to help you enjoy the outdoors and that includes having access to good gear - designed to explore nature without harming it. Since many of you are not able to come to see us in store, we want to make sure you can still easily access our products online. This is why we are temporarily adjusting our return policy to offer you free returns on your order. A prepaid return label is added to the package.
The rate at which we buy and return items encourages unnecessary consumption and the transport involved, causes a lot of CO2 emissions. Therefore we kindly ask you to please continue to place your order consciously as we adjust our usual No Free Returns Policy to help make it easier for you to get access to the right gear.
Not sure what size, style or color suits you and your adventure best? We're here to help you make the right decision, the first time. Don't hesitate to reach out on social media, email or phone - we always love hearing from you.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment, with one exception: Since underwear is a hygiene product, the product has to be unused and still in its sealed package. Other items need to be in the same condition as you received them with labels and tags still attached.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product.
Part of our mission is to help you enjoy the outdoors and that includes having access to good gear - designed to explore nature without harming it. Since many of you are not able to come to see us in store, we want to make sure you can still easily access our products online. This is why we offer you free returns on your order and a prepaid return label in your package.
The rate at which we buy and return items encourages unnecessary consumption and the transport involved, causes a lot of CO2 emissions. Therefore we kindly ask you to please continue to place your order consciously as we adjust our usual No Free Returns Policy to help make it easier for you to get access to the right gear.
Not sure what size, style or color suits you and your adventure best? We're here to help you make the right decision, the first time. Don't hesitate to reach out on social media, email or phone - we always love hearing from you.
We want you to be happy with your purchase and that your Houdini products will be with you for a long time ahead, therefore we have a 1 year return policy. This extended policy applies to all of our assortment. Read more about our policy and how to return an item in our Terms & Conditions here.
If you wish to exchange your product; please place a new order on the product you want and make a return of the original product as described above.
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